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Avatar de katslik
katslik
Initiate
08-26-2022

Transfer of ownership - Helix

Is it possible to transfer ownership of my Helix equipment? Does the new owner have access to "new customer"

promotions ? Do my recordings on my Helix PVR Cloud remain available to the new owner?

  • Avatar de MyriamM
    MyriamM
    Moderator - Solution Expert
    08-26-2022

    Hello katslik, 

     

    It is possible to transfer the responsability of the account. This procedure can be done by phone, giving access to your exact account ( and recordings ) to the new owner. 

     

    Thank you!