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Transfer of ownership - Helix

katslik
Initiate

Is it possible to transfer ownership of my Helix equipment? Does the new owner have access to "new customer"

promotions ? Do my recordings on my Helix PVR Cloud remain available to the new owner?

1 REPLY 1

MyriamM
Moderator - Solution Expert
Moderator - Solution Expert

Hello katslik, 

 

It is possible to transfer the responsability of the account. This procedure can be done by phone, giving access to your exact account ( and recordings ) to the new owner. 

 

Thank you!