Hello - I am new to Helix TV - I had Bell Fibe in my previous home and had no problems. This HELIX TV system has been frustrating so far.
We have a soundbar which plugs into out TV - it works perfectly when we watch Netflix of YouTube etc... When we watch HELIX tv - the soundbar seems to disrupt EVERYTHING. Pages wont load, blackouts, soudn and display are delayed, recordings don't play... every move is EXTREMELY slow.....
As soon as we unplug it - everything is fine.
Why? How can we watch HELIX TV with our soundbar on?