Replaced my old HD unit with the Samsung 4K UHD PVR. The unit is located in my bedroom and I have noticed that it produces a constant noise even when the unit is turned off. Sounds like the clicking and spinning of a hard drive or the fan. Is this typical of PVR units to alwas be running in the background ?
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Hello @ENGML and @gman2018,
A PVR will always generate more noise than a receiver that does not record due to the hard drive at any time. If the unit is installed in a bedroom, it will also be more noticeable in complete silence compared to a room where there is more noise and activity. It is also recommended that you make sure that the unit is in an unobstructed area and that it is not in a cabinet or a location that acts as a sound box. You could also restart the device by disconnecting it from the electric current for a few moments and see if that helps. Of course, there are also possible hardware problems that could be involved. If needed, our technical support can check this situation in more detail with you: http://www.videotron.com/residential/contact-us.