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Helix Recordings during a power outage

nmanstavich
Initiate

Hello,

The other evening we had a power outage for most of the night and all my Helix  pre-set recordings were recorded in full during the evening. 

 

Videotron can you explain how this is done with the technology behind it? Does it have to do with the fact that that your Helix tv terminal has its recordings on your cloud server? 

1 REPLY 1

FrancoisR
Moderator - Solution Expert
Moderator - Solution Expert

Good morning,

 

The recordings under Helix being cloud-based, they will still take place if the terminal is not in operation.

 

Have a great day!