Discussion de forum
Nepmemore
01-08-2020Initiate
Delay between mutiple Helix TV boxes
Hi, I have 6 Helix TV boxes and I noticed that there is a huge delay in the signal from one box to the other. Watching the same channel on two or more different Helix TV you notice that thay are ...
JulieL
01-16-2020Moderator - Solution Expert
Hi!
Contrary to illico which uses a continuous video stream through a coaxial signal, Helix uses IP TV which works in a similar was as streaming Video on the internet. Because of this, each terminal will make a request to the server to access the content instead of hooking on a continuous stream. Depending on multiple factors linked to this way to access the content, there can be a delay in the playback between each terminal of a same home.
Hope this answers your question! :)
ReginaW
08-09-2020Initiate
Hi,
I noticed the same thing and was wondering why is it the box sold by videotron that are the slowest?! I looked at a game on my phone and on the tv (that is connected to tbe videotron boxe) and my iphone was showing the content 13 seconds ealier than the videotron box!
I noticed the same thing and was wondering why is it the box sold by videotron that are the slowest?! I looked at a game on my phone and on the tv (that is connected to tbe videotron boxe) and my iphone was showing the content 13 seconds ealier than the videotron box!