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Ctv2 on Helix

Hi,,
I just installed my Helix terminal and setup my channels before I installed it, but I can't see ctv2 in the channel list when I look at all the channels. Is it possible to get it on Helix? I used to have it on Illico, just by calling Videotron and they would add it without it counting towards my 10 channels. But now it looks like it's gone.
1 REPLY 1

GenevièveF
Moderator - Solution Expert
Moderator - Solution Expert

Good afternoon ! 

 

We confirm that CTV2 is part of our Helix service. 

 

As it concerns your personnal account, we invite you to contact us in private so we can access your file and give you more details ! 

 

Thank you !