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can your helix tower be installed too close to your smart tv. is this an issue

birdbacker44
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1 REPLY 1

CedrikS
Moderator - Solution Expert
Moderator - Solution Expert

Hi birdbacker44! If the Helix gateway is too close to your Helix TV box, it can cause some issues. It is preferable to have 2-3 feet between them and it should be good enough. If it's not the case though, please reach our technical support by chat or by phone for some verifications: < http://bit.ly/FB_Contact_Us >. Thank you.