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Amazon Firestick Date change on guide

colarusso
Initiate

Hi,

 

I am using the Helix app on my fire stick nd everything works well except when changing the date in the guide. When I choose the date I can choose when and at what time except there is no way for me to click on OK. 

1 REPLY 1

CedrikS
Moderator - Solution Expert
Moderator - Solution Expert

Good morning colarusso,

 

We have tried Helix TV on a Firestick and when you choose the date and time, keep pressing on the right arrow so you can get to "OK" and highlight it. Press OK and wait a few seconds. If for some reason it doesn't work, please join our  technical support through the following link: http://bit.ly/FB_Contact_Us Thank you!