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A little disappointed with my new Samsung 4K PVR
After playing with my new Samsung 4K PVR for several days, I decided to make notes. First, the good. This is a real nice piece of hardware. The video is excellent. The menus are sharp and fast. Th...
So I talked with the guys from Videotron about my review and they said they are working on a software update that will address some if not most of my issues. They couldn't give me a firm date but said it will come soon. I'm looking forward to that. In the meantime, I have adopted a few habbits that helps me with my recorded shows. Almost all series have a season and episode number in the discription. I decided not to delete the latest episode of all the shows I watch so when I get a second eposide of the same show, I can tell if it is a new one by checking that information. Also, more than 1 episode lets me see the episode names.
Hello! For now, the 4K PVR is still running the same version. The technical support department will be more than happy to assist you if you have any questions or issues with your terminal. They can be reached out by phone at 1-877-380-2611 or by chat here: http://ow.ly/cmoQ3023die
samrec, I will update my review as soon as a new software version comes out. VinhN, he has not acquired a 4K pvr yet so he probably won't experience what issues he will be faced with until he does.
Hi,
Please do not hesitate to send us your comments in due time.
JoséeC
And to make things worst, I have my 4k pvr delivered and installed on saturday.
To my surprise Videotron does not provides the unit with a 4K rated HDMI cable, so I habe to go get one. Which is not a problem, just a real inconvinience and odd that with such a high tech device and company this was a big oversight.
Hello Samrec!
The HDMI cable that is provided with the 4K PVR is indeed certified UHD (4K). There should be no need to obtain another one!
Well, today I noticed the software version changed from 1.0.5.2 to 1.0.5.3. After a quick check I could not see much difference. All my previous issues seem to be still present. Anyone else notice a change? Maybe after playing with it for a few days I will catch something. It seems that KTLA has been freezing here and there on recorded shows. I don't know if it had something to do with the change or something else is not right, again time will tell.
