Discussion de forum
vhaniotis
12-17-2017Initiate
4k PVR Issue (recordings cut short)
Hello all. I am on my second 4K PVR and the reason I replaced my first one has resurfaced. PVR seems to cut some sporting events short ( stops after approx 30 minutes into a 2 hour recording). I h...
MayaP
12-21-2017Admiral
Hey,
I'm sorry to read this, and I assure you this isn't the kind of experience we'd want our customers to have.
If you don't mind, I'd like to get your info through personal message. That way, I can send it to a special team that will look into this with you from A to Z. I'm sure we'll be able to find a solution.
I will shortly send you a private message which you can answer to.
Thanks!
- ccmg02-06-2018Initiate
This isnt restricted to the 4K PVR, My HD PVR does the same thing. Just tonight we went to watch a recorded show and found it had recorded for only 4:57 minutes. It doesnt happen all the time but it is a recurring frustrating problem