I moved in June, tried to return equipment to Videotron store, they told me videotron would send me details on how to return. Never received any information, so I called. They told me they would send me an email on how to return. They never did. However i kkeep getting messages on my answering machine from videotron telling me to return my equipment, with no instructions. They only told me to come look on this forum and i cannot get any answers.