\"Le 6,06 $ qui a été prélevé de moins correspond à un crédit appliqué à votre dossier pendant le mois de novembre, dû à un jugement rendu dernièrement contre Vidéotron dans le cadre d'une action collective concernant les frais FAPL (Fonds pour l'amélioration de la programmation locale), frais qui avait été facturé en 2014. Tous les clients qui étaient abonnés au service de télévision avec nous à ce moment auront reçu un crédit de 6,06 $ sur leur compte pendant le mois de novembre.\"
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Remboursement","moderationData":{"__ref":"ModerationData:moderation_data:18573"},"body":"Comment fait-on pour savoir si nous sommes illégible à ce crédit suplémentaire de 270$ ?
J'ai appellé Videotron et ils m'ont dit de contacter l'Union des consommateurs et celle-ci m'a dit que le dernier dossier qu'ils ont eu avec Videotron a été fermé en 2017 et qu'ils ne peuvent pas m'aider ?
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