PSA About Videotron

Just warning if you have service with videotron on your cellphone DO NOT change your billing address if you are moving into a new construction. If they cannot find your address in their archaic system, they will cancel your service.

I spent 1 hr on the phone explaining that I was connected to a videotron tower and not a partner tower in my new house. After bantering I offered to give my parents address because they live in Gatineau and has been established they have an "existent" address. Not sure how this makes more sense than manually adding where an address is. I was close to giving the phone rep gps coordinates to prove I was within the "service area"