Discussion de forum
Mast
05-22-2021Officer
Problem with mms
I have an unlocked Lg g8x from SPRINT. It works great except with mms. Strangenly, I can send and receive mms to some people, and can not do it with other people. In the latter case the message is ha...
CharlesR
05-30-2021Moderator - Solution Expert
Good day.
Please make sure to reset the network settings of your phone and try again. If the issue persists, verify that the APN in your phone settings are configured properly. Here's a link to setup the APN on your phone : https://support.videotron.com/business/mobile/mobile-service-configuration
If you're still experiencing issues after this, we suggest that you contact our technical support. You can join us here : http://www.videotron.com/residential/contact-us
-Charles