Devices, packages, apps: start the conversation

[HarvMann]

When traveling my phone shows PRTNR1.

The Customer Centre only shows stats for PRTNR2, never PRTNR1.

Please advise how I can view stats for PRTNR1.

Thanks!

[evoMR · Accepted solution]

PRTNR1 usage is considered Videotron network usage. You will not be able to see stats for it as it doesn't count towards your roaming usage

[HarvMann]

Thanks for your help!

[Jeagerjaques]

Partner 1 is like your home network, the usage will show on your plan