Discussion de forum
Network doesn't show on phone?
So, I'm a brand new customer. Last week I brought my already owned Samsung S9 to the kiosk in Place D'Orleans in Ottawa, where they ported my phone number from Rogers, gave me a sim, etc. I seem to b...
Bea_Apple wrote:I still don't see Videotron in the status bar, just when I pull down as I described above. I'm now starting to question if I indeed saw it on the bar with Rogers, or if that was my old phone. I bought this S9 about 6 months ago.
I have a colleague with a S9+... he is with Rogers... and he bought his device with Rogers too.
He doesn't see the Rogers network name in the status bar...
That's a pretty nuclear option, I'm going to have to study more on that.
A small update, I've found that if I pull down the quick status bar at the top of the screen (where you can shut off wifi, turn on airplane mode, etc), the samsung s9 does show "Videotron" at the bottom of the screen. I haven't roamed since the original post, but I presume it would show the partners the same way.
So, not really a solution, but a workaround. I haven't had the guts to try the nuclear option suggested above.
Well, I did it. The phone now shows the proper VTR in settings, which makes me feel better. Hopefully my roaming will be trouble free, won't be able to check that for months.
I still don't see Videotron in the status bar, just when I pull down as I described above. I'm now starting to question if I indeed saw it on the bar with Rogers, or if that was my old phone. I bought this S9 about 6 months ago.
Note for anyone else attempting this, there's a typo above. The proper command is *#272*Phone’s IMEI#
Bea_Apple wrote:I still don't see Videotron in the status bar, just when I pull down as I described above. I'm now starting to question if I indeed saw it on the bar with Rogers, or if that was my old phone. I bought this S9 about 6 months ago.
I have a colleague with a S9+... he is with Rogers... and he bought his device with Rogers too.
He doesn't see the Rogers network name in the status bar...
Interesting. Maybe it's just an S9 weirdness.
I'm happy to have the proper CSC now. Thanks again.
