I still don't see Videotron in the status bar, just when I pull down as I described above. I'm now starting to question if I indeed saw it on the bar with Rogers, or if that was my old phone. I bought this S9 about 6 months ago.
I have a colleague with a S9+... he is with Rogers... and he bought his device with Rogers too.
He doesn't see the Rogers network name in the status bar...
","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"213","postTime":"2018-11-16T09:19:42.082-05:00","lastPublishTime":"2018-11-16T09:19:42.082-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":8921},"placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"customFields":[],"body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":1,"repliesCount":1,"visibilityScope":"PUBLIC"},"ModerationData:moderation_data:10356":{"__typename":"ModerationData","id":"moderation_data:10356","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ModerationData:moderation_data:10354":{"__typename":"ModerationData","id":"moderation_data:10354","status":"APPROVED","rejectReason":null},"ForumReplyMessage:message:10354":{"__typename":"ForumReplyMessage","id":"message:10354","entityType":"FORUM_REPLY","eventPath":"category:en/community:ogevo67675board:mobilephone-english/message:10352/message:10354","revisionNum":1,"uid":10354,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:mobilephone-english"},"conversation":{"__ref":"Conversation:conversation:10352"},"subject":"Re: Network doesn't show on phone?","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:10354"},"body":"this might have something to do with the CSC configured on your phone.
All Canadian Samsung phones sold lately in Canada have the same hardware and software... but they also have a configuration specific to the providers (CSC).
There's a way to change the CSC on the Galaxy S9... this will allow you to configure your device exactly like what it would look like if it was sold by Videotron. This might also fix the network issues you have.
Changing the CSC will factory reset your device (you will loose all your data on your phone).
to change the CSC, dial this code: *#272#Phone’s IMEI#
you should have VTR in the list.
after changing the CSC, make sure to also update your software on your device.
","body@stringLength":"848","rawBody":"this might have something to do with the CSC configured on your phone.
All Canadian Samsung phones sold lately in Canada have the same hardware and software... but they also have a configuration specific to the providers (CSC).
There's a way to change the CSC on the Galaxy S9... this will allow you to configure your device exactly like what it would look like if it was sold by Videotron. This might also fix the network issues you have.
Changing the CSC will factory reset your device (you will loose all your data on your phone).
to change the CSC, dial this code: *#272#Phone’s IMEI#
you should have VTR in the list.
after changing the CSC, make sure to also update your software on your device.
","author":{"__ref":"User:user:-1"},"isEscalated":null,"postTime":"2018-09-04T16:35:24.246-04:00","solution":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"repliesCount":5},"Revision:revision:10356_1":{"__typename":"Revision","id":"revision:10356_1","lastEditTime":"2018-09-04T16:58:11.160-04:00"},"QueryVariables:ReplyList:message:10356:1":{"__typename":"QueryVariables","id":"ReplyList:message:10356:1","value":{"id":"message:10356","first":10,"sorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"CachedAsset:text:fr_FR-shared/client/components/users/UserAvatar-1748942033120":{"__typename":"CachedAsset","id":"text:fr_FR-shared/client/components/users/UserAvatar-1748942033120","value":{"altText":"Avatar de {login}","altTextGeneric":"Avatar de l'utilisateur"},"localOverride":false},"CachedAsset:text:fr_FR-shared/client/components/ranks/UserRankLabel-1748942033120":{"__typename":"CachedAsset","id":"text:fr_FR-shared/client/components/ranks/UserRankLabel-1748942033120","value":{"altTitle":"Icône pour le rang {rankName}"},"localOverride":false},"CachedAsset:text:fr_FR-components/common/ExternalLinkWarningModal-1748942033120":{"__typename":"CachedAsset","id":"text:fr_FR-components/common/ExternalLinkWarningModal-1748942033120","value":{"title":"Quitter la Communauté","description":"Vous êtes sur le point de quitter ce site et de naviguer vers un domaine externe. Êtes-vous sûr de vouloir continuer ?","action.submit":"Continuer","action.cancel":"Revenir en arrière"},"localOverride":false},"CachedAsset:text:fr_FR-components/tags/TagView/TagViewChip-1748942033120":{"__typename":"CachedAsset","id":"text:fr_FR-components/tags/TagView/TagViewChip-1748942033120","value":{"tagLabelName":"Nom de la étiquette {tagName}"},"localOverride":false},"CachedAsset:text:fr_FR-components/messages/AcceptedSolutionButton-1748942033120":{"__typename":"CachedAsset","id":"text:fr_FR-components/messages/AcceptedSolutionButton-1748942033120","value":{"accept":"Marquer comme résolu","accepted":"Marqué comme résolu","errorHeader":"Erreur !","errorAdd":"Une erreur est survenue en marquant comme résolu.","errorRemove":"Une erreur est survenue en révoquant le marquage comme résolu.","solved":"Résolu","topicAlreadySolvedErrorTitle":"La solution existe déjà","topicAlreadySolvedErrorDesc":"Rafraîchissez le navigateur pour voir la solution existante"},"localOverride":false},"CachedAsset:text:fr_FR-components/messages/ThreadedReplyList-1748942033120":{"__typename":"CachedAsset","id":"text:fr_FR-components/messages/ThreadedReplyList-1748942033120","value":{"title":"{count, plural, one{# Réponse} other{# Réponses}}","title@board:BLOG":"{count, plural, one{# Commentaire} other{# Commentaires}}","title@board:TKB":"{count, plural, one{# Commentaire} other{# Commentaires}}","title@board:IDEA":"{count, plural, one{# Commentaire} other{# Commentaires}}","title@board:OCCASION":"{count, plural, one{# Commentaire} other{# Commentaires}}","noRepliesTitle":"Pas de Réponses","noRepliesTitle@board:BLOG":"Aucun Commentaire","noRepliesTitle@board:TKB":"Aucun Commentaire","noRepliesTitle@board:IDEA":"Aucun Commentaire","noRepliesTitle@board:OCCASION":"Aucun Commentaire","noRepliesDescription":"Soyez le premier à répondre","noRepliesDescription@board:BLOG":"Soyez le premier à commenter","noRepliesDescription@board:TKB":"Soyez le premier à commenter","noRepliesDescription@board:IDEA":"Soyez le premier à commenter","noRepliesDescription@board:OCCASION":"Soyez le premier à commenter","messageReadOnlyAlert:BLOG":"Les commentaires ont été désactivés pour ce poste","messageReadOnlyAlert:TKB":"Les commentaires ont été désactivés pour cet article","messageReadOnlyAlert:IDEA":"Les commentaires ont été désactivés pour cette idée","messageReadOnlyAlert:FORUM":"Les réponses ont été désactivées pour cette discussion","messageReadOnlyAlert:OCCASION":"Les commentaires ont été désactivés pour cet événement"},"localOverride":false},"CachedAsset:text:fr_FR-shared/client/components/nodes/NodeIcon-1748942033120":{"__typename":"CachedAsset","id":"text:fr_FR-shared/client/components/nodes/NodeIcon-1748942033120","value":{"contentType":"Type de contenu {style, select, FORUM {Forum} BLOG {Blog} TKB {Base de connaissances} IDEA {Idées} OCCASION {Événements} other {}} icône"},"localOverride":false},"ModerationData:moderation_data:11368":{"__typename":"ModerationData","id":"moderation_data:11368","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11368":{"__typename":"ForumReplyMessage","uid":11368,"id":"message:11368","entityType":"FORUM_REPLY","eventPath":"category:en/community:ogevo67675board:mobilephone-english/message:10352/message:11368","revisionNum":1,"author":{"__ref":"User:user:7901"},"readOnly":false,"repliesCount":3,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:mobilephone-english"},"parent":{"__ref":"ForumReplyMessage:message:10356"},"conversation":{"__ref":"Conversation:conversation:10352"},"subject":"Re: Network doesn't show on phone?","moderationData":{"__ref":"ModerationData:moderation_data:11368"},"body":"A small update, I've found that if I pull down the quick status bar at the top of the screen (where you can shut off wifi, turn on airplane mode, etc), the samsung s9 does show \"Videotron\" at the bottom of the screen. I haven't roamed since the original post, but I presume it would show the partners the same way.
So, not really a solution, but a workaround. I haven't had the guts to try the nuclear option suggested above.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"postTime":"2018-11-04T13:49:39.078-05:00","lastPublishTime":"2018-11-04T13:49:39.078-05:00","metrics":{"__typename":"MessageMetrics","views":8951},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8b3wzfDE2OjAsNDE6MXwx","node":{"__ref":"ForumReplyMessage:message:11579"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:11579":{"__typename":"ModerationData","id":"moderation_data:11579","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"mobilephone-english","messageSubject":"network-doesnt-show-on-phone","messageId":"10352","replyId":"10356"},"buildId":"L6311oNj_FtHpWug1zHiY","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","surveysEnabled":true,"openTelemetry":{"clientEnabled":false,"configName":"videotron","serviceVersion":"25.4.0","universe":"prod","collector":"http://localhost:4318","logLevel":"error","routeChangeAllowedTime":"5000","headers":"","enableDiagnostic":"false","maxAttributeValueLength":"4095"},"apolloDevToolsEnabled":false,"quiltLazyLoadThreshold":"3"},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["components_seo_QAPageSchema","components_customComponent_CustomComponent","components_community_Navbar_NavbarWidget","components_community_Breadcrumb_BreadcrumbWidget","components_messages_TopicWithThreadedReplyListWidget","components_messages_RelatedContentWidget","components_messages_MessageListForNodeByRecentActivityWidget","components_community_FooterWidget","components_languages_LanguagePicker","components_messages_MessageView_MessageViewStandard","components_community_FooterWidgetHelpLink","components_community_KhorosLogo","components_customComponent_CustomComponentContent_HtmlContent","components_messages_EscalatedMessageBanner","shared_client_components_common_List_UnstyledList","components_messages_MessageView","components_messages_MessageView_MessageViewInline","shared_client_components_common_List_ListGroup","shared_client_components_common_Pager_PagerLoadMore","components_customComponent_CustomComponentContent_CustomComponentScripts","shared_client_components_common_List_UnwrappedList","components_tags_TagView","components_tags_TagView_TagViewChip"],"appGip":true,"scriptLoader":[]}