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Avatar de MnJ
MnJ
Initiate
09-14-2018

LTE on Videotron Calls

Hey all,

 

New to Videotron here in Ottawa and was wondering when making calls are they on LTE? I made a call today and noticed it was in 3G. Aren't call able to be in LTE as well as data? 

 

Just curious

  • Avatar de Anonyme
    Anonyme
    09-15-2018

    MnJ wrote:
    Thanks for the reply, I do have a compatible iPhone but it was a byod. I would think that it would be a network related issue. No?

    If you have an iPhone 7 or better, you can get VoLTE on your iPhone even if it’s byod.

    you first need to have a compatible sim... compatible sim came in a yellow card and it has « nfc » on the card.

    also, contact customer service to get VoLTE added to your account.

     

    Videotron will not allow VoLTE for byod on Android devices... but they will do it for iPhone since it’s the same hardware and software for all iPhone sold in Canada.

  • Avatar de pastisfmontreal
    pastisfmontreal
    Super utilisateur

    good evening,

    you need to have a compatible device for that, like an iPhone or a Galaxy S7-8-9. And if I am not mistaken, the device needs to be from Vidéotron.

    • Avatar de MnJ
      MnJ
      Initiate
      Thanks for the reply, I do have a compatible iPhone but it was a byod. I would think that it would be a network related issue. No?
      • Avatar de Anonyme
        Anonyme

        MnJ wrote:
        Thanks for the reply, I do have a compatible iPhone but it was a byod. I would think that it would be a network related issue. No?

        If you have an iPhone 7 or better, you can get VoLTE on your iPhone even if it’s byod.

        you first need to have a compatible sim... compatible sim came in a yellow card and it has « nfc » on the card.

        also, contact customer service to get VoLTE added to your account.

         

        Videotron will not allow VoLTE for byod on Android devices... but they will do it for iPhone since it’s the same hardware and software for all iPhone sold in Canada.