03-12-2019 02:56 PM
04-12-2019 12:47 PM
when did you order this device?
It's shipped withing 2 business... so if ordered on Friday, it would be shipped on Tuesday... and you might receive it 2 days later on Thursday.
You can call in to see if it has been shipped. Customer service might not see it in the system if it has been shipped today.