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rpcanam
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05-05-2023

Can not make or receive phone calls from an specific locale in United States

My mobile plan includes unlimited voice/data in US.

 

This is a location specific issue for me. 
 

I can use my ~3 year old Pixel 6 in my home region of Ottawa, Ontario for calls/text. It works well when travel to Montreal and Vancouver as well. But when I travel to Ocean County, New Jersey to visit family, calling in and out works erratically.

 
* calls in go immediately to voicemail
* calls out end immediately with "call ended" message, including trying to check voicemail 
* text/SMS still works
* data still works
* home carrier is Videotron, visiting network defaults to AT&T
 
In past visits I've been able to get *sporadic* calling-capable connections by turning off Automatically Select Network and manually selecting a T-Mobile or Verizon connection. These may work for 1 call, sometimes more, before I have to select a different one. 
 
That describes how I got through a few stressful visits last year. Now none of my past fiddling does any good. 
 
My phone is updated as of this AM, I've rebooted multiple times, reset to factory for Wi-Fi, BT, cellular, and cleared the phone app cache.  Preferred Network Type = LTE, Voice Over LTE is on.
 
The entire state of NJ is supposedly covered in the online Partner Network coverage map, but no joy.
 
Is there a known solution to this issue or troubleshooting tips?