Discussion de forum
kaledkureshi
16-09-2017Initiate
Apple watch 3 support on videotron
Hello Why Videotron is not supporting Apple Watch 3 ? I see Bell is the first carrier and Telus is coming a little after! Videotron is planning to have support in near future? if not,...
iamtony
08-10-2017Disciple
This is simply not true. Apple sells the AppleWatch 3 with Cellular; the cell phone company (in this case, Videotron) enables the AppleWatch 3 with cellular to pair with the iPhone on its network -- if it has the capability to do so. That's the problem: Videotron's technology currently DOES NOT have the capability to 'share' a number across a hard SIM (in the phone) and the Apple e-SIM (in the watch). You'll be told this flat-out at an Apple store. Videotron, like Telus, is looking at updating its technology to support pairing of devices. The difference is that Telus has publicly committed to doing so before Christmas. Videotron just says "we're working on it." But there is no exclusivity for the roll out. The AppleWatch is not the same volume leader as an iPhone -- for which there was exclusivity on the original roll out.
CedrikS
08-10-2017Moderator - Solution Expert
Hi iamtony, Videotron is always working hard to get the most out if it's network and when a new technology comes along, Vidéotron ensures that it is 100% functional before the launch and before notifying its customers. At the moment, we do not have specifics regarding VoLTE but be assured we will inform our customers when and if it will become available. Thank you!
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