Le problème ici c’est que Vidéotron n’a pas d’entente avec Freedom a ce que je sache... ce qui semble causer un problème.
gmd
Est-ce que vous avez tenté de contacter Vidéotron spécifiquement à ce sujet?
Vidéotron est peut être sur le point de conclure une entente avec Wind...","body@stringLength":"668","rawBody":"
Le problème ici c’est que Vidéotron n’a pas d’entente avec Freedom a ce que je sache... ce qui semble causer un problème.
Est-ce que vous avez tenté de contacter Vidéotron spécifiquement à ce sujet?
Vidéotron est peut être sur le point de conclure une entente avec Wind...","author":{"__ref":"User:user:-1"},"isEscalated":null,"postTime":"2018-10-21T01:46:25.182-04:00","solution":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"repliesCount":31},"Revision:revision:11115_1":{"__typename":"Revision","id":"revision:11115_1","lastEditTime":"2018-10-22T09:11:57.853-04:00"},"User:user:1864":{"__typename":"User","id":"user:1864","uid":1864,"login":"StevenB","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2017-09-21T16:39:51.850-04:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forum.videotron.com/t5/s/ogevo67675/images/dS0xODY0LTIwMGlBODMyNDBCQzVCMTlCOTYx"},"entityType":"USER","eventPath":"community:ogevo67675/user:1864"},"ForumReplyMessage:message:11551":{"__typename":"ForumReplyMessage","uid":11551,"id":"message:11551","entityType":"FORUM_REPLY","eventPath":"category:fr/community:ogevo67675board:mobile/message:11103/message:11551","revisionNum":1,"author":{"__ref":"User:user:7324"},"readOnly":false},"ModerationData:moderation_data:11554":{"__typename":"ModerationData","id":"moderation_data:11554","status":"APPROVED","rejectReason":null},"AcceptedSolutionMessage:message:11554":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:1864"},"id":"message:11554","entityType":"FORUM_REPLY","eventPath":"category:fr/community:ogevo67675board:mobile/message:11103/message:11554","revisionNum":1,"uid":11554,"depth":20,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:mobile"},"parent":{"__ref":"ForumReplyMessage:message:11551"},"conversation":{"__ref":"Conversation:conversation:11103"},"subject":"Re: Freedom est un partenaire","moderationData":{"__ref":"ModerationData:moderation_data:11554"},"body":"
Bonjour, nous sommes au courant de cette situation, c'est présentement en investigation de notre coté. Merci de votre compréhension.
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passé au travers de toutes les étapes de support, tu peux toujours écrire un plainte sur https://www.videotron.com/vcom-ext/secur/forms/plainteCourriel.action?locale=fr
je l'ai déjà fait dans le passé... et ça a fini par se régler.
Il faut être bref et concis tout en donnant le plus de détails possible.
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Ils vont confirmer à savoir si Freedom devrait être poussé comme un partenaire dans leur réseau.
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