Discussion de forum
j_gigere_ca
13-03-2022Initiate
Samsung soundbar interfering with Wifi?
Hi. A friend of mind was told that his Samsung soundbar will interfere with the WiFi signal from his Helix gateway. I also have a Samsung sound bar and a regularly have my WiFi signal interrupted...
PatrickM
15-03-2022Moderator - Solution Expert
Hi! How far is your soundbar located from the Helix gateway? Are they next to each other? As a general rule, it is recommended to leave at least 3 feet of distance between Wi-Fi routers and any other electronic equipment likely to generate interference.
Have you noticed these dropouts only when the soundbar is on and in use? Although I am aware that it may pose some drawbacks with your audio quality for a short time, the best thing you could do to confirm this hypothesis is to keep the soundbar turned off or even completely unplugged from the power and see the situation improves.