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How to change the name of the 2.4GHz band to something different from the 5GHz band?


I am having issues connecting a device and I would like to be able to choose which band I connect my device to.



then Connection / Wifi / Edit

Moderator - Solution Expert
Moderator - Solution Expert

Hi jeanpierrecaron,


The best way to separate the two networks is with the following procedure:

1- Go to your  HelixFi mobile app
2- Go to the Connection tab
3- Go to View Connection
4- Click on the white pencil logo at the top right corner of the screen
5- Check the box "Use different names and passwords for 2.4 and 5 GHz"
6- Create a 2.4 GHz network name and a 5 GHz network name and two passwords.
7- Then, don't forget to click on Apply.
8- Finally, try to connect your devices on 2.4 GHz network you created and for your other devices, connect them on the 5 GHz network.


Hope this will help! Have a good day! 


What if the option to separate the two networks is no longer available


Moderator - Solution Expert
Moderator - Solution Expert

If you have Helix pods installed, it's not possible to separate the networks as the pods work in mesh.
Have a nice day!