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Helix - internet - cancelling after one year

Snootybut2
Initiate
I may be going overseas after a year. I see a deal for helix internet for 38 + 12 for gateway for 100 mb service (32/mos discount) for 2 year term. What’s the penalty if I cancel after one year?
1 REPLY 1

ValéryB
Moderator - Solution Expert
Moderator - Solution Expert

Hello SnootyBut2, 


The Helix equipments can only be bought which means they are yours. If you cancel the service before the end of the 24 months, the remaining balance on the equipment will be charged. Regarding the internet plan, it will be charged until the cancellation date. 

 

Do not hesitate to contact our customer service by phone or by chat for more details. 

 

Thank you and have a nice day!

 

-Valéry