09-04-2019 11:09 AM
Solved! Go to Solution.
09-04-2019 11:41 AM
outage may be one of the reasons why it's not working for you.
I saw somewhere that the following postal code may be affected...
J8H*, H7*, J7*, J6*, J5Y*, J0N*, J0V*, J5K*
09-04-2019 11:47 AM
13-04-2019 12:56 PM - edited 13-04-2019 12:57 PM
I hope the problem was resolved since your original post. Since we have no access to your account and services on the forums, we suggest to contact our technical support service by phone or chat right away whenever you encounter this kind of problem. One of our representatives will be able to make the appropriate verifications.
In addition, a notice will be present to inform you that we are aware of technical difficulties in your area when you try to reach us.
You will find information on how to reach technical support at the following address : < http://www.videotron.com/contact-us >.
12-02-2021 02:00 PM
I simply added 184.108.40.206 to my DNS list on my DHCP, that way I am not only pointing to Videotron DNSs
02-03-2021 03:10 PM
Use Cloudflare's DNS 220.127.116.11 & 18.104.22.168 ... no need to tell Google more of what you do 🙂