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Changing Channels with my TV but don't know my pin number

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Changing Channels with my TV but don't know my pin number

I am trying to change my channel selection by my TV, but dont know my pin number, do i need one to continue with changing my channels

4 REPLIES
Sultan

Re: Changing Channels with my TV but don't know my pin number

Hello @sunshine2

You must contact customer service to reset the PIN.

Super utilisateur

Re: Changing Channels with my TV but don't know my pin number


@sacxc wrote:

Hello @sunshine2

You must contact customer service to reset the PIN.


Or rather technical support.

Moderator - Solution Expert

Re: Changing Channels with my TV but don't know my pin number

Hello,

 

Kira and SacXC are both right! Both customer service and technical support representatives will be able to assist you in changing the PIN number of your terminals. Don't hesitate to contact us, it will be a pleasure for us to help you!

 

http://www.videotron.com/residential/contact-us

 

Thanks for your input and have a great day!

 

-Jean-Olivier

Super utilisateur

Re: Changing Channels with my TV but don't know my pin number


@sunshine2 wrote:

I am trying to change my channel selection by my TV, but dont know my pin number, do i need one to continue with changing my channels


I believe the default PIN is "0000". 

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