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No handshake between Illico 4K Ultra-HD PVR and Samsung Crystal UHD DU7100
I have had enough with videotron. I got on boxing day a new TV (Samsung Crystal UHD7100) and after setting it up, it discovered my videotron box an Illico 4K Ultra-HD PVR (Samsung VD940CJ). it worked...
Hello,
It sounds like you're facing an HDMI handshake issue between your Samsung UHD TV and the Illico 4K PVR. These problems often stem from HDCP (copy protection) conflicts, especially after power cycles.
Quick Fix
- Try using a different HDMI cable—preferably high-speed and HDCP 2.2 compliant.
- Connect the PVR to a different HDMI port on the TV.
- Disable Anynet+ (HDMI-CEC) on the TV to prevent control conflicts.
- Power on the PVR first, then the TV.
If the issue persists despite these steps and Videotron support hasn’t helped, switching providers may be the best option. You’ve done everything right—your frustration is valid.
Best Regards,
James Henry
