Discussion de forum
Résolu
No 4k channels with brand new OLED tv
I just bought a LG C1 and I'm getting the 'not using the 4k cable' error when trying to watch the 4k channels. Using the same hdmi cable on my old tv, the 4k channels worked fine, so I'm wondering ...
Hi varunaX1,
Regarding the error you are getting, you need to make sure your HDMI cable is HDMI 2.0 / 2.1.
Older HDMI cables, like HDMI 1.4, could do some 4k but it's not made to support the full bandwidth of 4k.
For further verifications, you can join our technical support team through the following link: http://bit.ly/FB_Contact_Us
Have good day!
