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Limitations of adding movies/shows to favorites list
Using my TV remote, I can add movies/shows from my subscribed on-demand channels (like The Movie Network, HBO Canada, Super Channel, etc.) to a "favorites" list. This is a great feature, as I can create a playlist of movies/shows that I can watch on-demand at any time.
The problem is that this list is limited to 30 items. There's actually no way to discover this limitation other than attempting to add a 31st item, at which point the user receives an error message: "SERVER CONNECTION PROBLEM ... ERROR CODE: VOD315-07".
This is a very unclear error message. It explains nothing at all to the end user, and Videotron developers would probably have to look up the error code as well to find out what it means. A better error message would be something like: "FAVORITES LIST IS FULL /CANNOT ADD MORE THAN 30 ITEMS".
The other problem with this is, why a limit of 30? That is an arbitrary number, and a rather small one. In a family of 4 or more people with multiple TVs in the house, I can easily imagine 100+ movies/shows in a favorites list.
Is it possible for Videotron developers to increase the size of the favorites list for future firmware updates of the PVR/terminal?
Hello dandre,
Our efforts are mainly focused on the upcoming launch of our IPTV service at this time however, we understand the inconvenience that this operation can cause you. We have taken note of your feedback to allow more items to the favourite list as well as a more explanatory error message when the maximum amount is reached and we will forward to the responsible team. Unfortunately, we are unable provide any timeframe at the moment. Thanks!
Patrick
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Hello dandre,
Our efforts are mainly focused on the upcoming launch of our IPTV service at this time however, we understand the inconvenience that this operation can cause you. We have taken note of your feedback to allow more items to the favourite list as well as a more explanatory error message when the maximum amount is reached and we will forward to the responsible team. Unfortunately, we are unable provide any timeframe at the moment. Thanks!
Patrick
That’s a valid limitation—having more flexibility in organizing favorites would really improve the experience, especially for users with large watchlists. It would be helpful if filtering or categorizing options were introduced to make navigation easier. I’ve seen similar structuring approaches used in systems like Johnson County Records where information is easier to sort and access. Adding tags or folders could make a big difference here. Hopefully, future updates address this usability gap.
It’s understandable that adding movies or shows to a favorites list can feel limited, especially when the library gets large and harder to manage. For related public information and structured record access, you can also refer to Cobb Court Records which organizes details in a clearer way. Using filters, tags, or watchlists often helps keep everything more organized and easier to navigate. Hopefully future updates bring more flexibility and better customization options for users.
This limitation usually comes up due to app caching or how the favorites system handles media metadata, especially with streaming libraries. A simple workaround is to refresh the library or re-sync your account to properly update saved titles. For anyone dealing with property-related data organization or lookup systems, Gilchrist Property Search can be useful for structured records and quick reference. It’s also helpful to keep your saved lists minimal to avoid syncing delays or missing entries. Clearing cache occasionally can further improve how favorites are displayed and updated.
That’s a valid concern—limitations in favorites lists can really affect how users organize and revisit content. It might help if there were better filtering or tagging options to manage large lists more efficiently. I’ve also found that using external resources like Hardee Property Search as a reference system for structured data can inspire how categorization could be improved. Hopefully, future updates will bring more flexibility and customization to enhance the overall experience.
