Discussion de forum
samrec
10-26-2017Viking
Illico 4k Terminal HDMI cable
<p>Well, I finally got the Illico 4k terminal and images are sharp and ncie.</p> <p> </p> <p>But a bit dissapointed within the first 45 secs of receiving the visit of the technician, which was ...
- 10-30-2017
Hi!
The 4K terminal should indeed come with an HDCP 2.2 compatible cable (4K certified), as is usually the case. If the cable itself isn't HDCP 2.2 compatible, tech support or customer services can send a new one by mail without a problem.
But just to be absolutely sure, I'd get in touch with tech support to check that everything is alright. If you get any kind of message about 4K-compatibility, it could be a configuration issue with the terminal itself.
MayaP
10-30-2017Admiral
Hi!
The 4K terminal should indeed come with an HDCP 2.2 compatible cable (4K certified), as is usually the case. If the cable itself isn't HDCP 2.2 compatible, tech support or customer services can send a new one by mail without a problem.
But just to be absolutely sure, I'd get in touch with tech support to check that everything is alright. If you get any kind of message about 4K-compatibility, it could be a configuration issue with the terminal itself.