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Avatar de rpridham
rpridham
Chevalier
26-10-2019
Résolu

Harmony Remote-Helix Compatibility

I'm an illico subscriber thinkinig of upgrading to Helix. I have 3 TVs and illico terminals. All my TVs are setup with Harmony remotes (2 900s and an Elite). I use it to turn on TV/illico, TV/Apple T...
Harmony
Avatar de MayaP
MayaP
Admiral
28-10-2019

Hi! It -could- work but we can't promise it. The device is an ARRIS XI6. You can also select other X1 platforms like Rogers Ignite, Comcast Xfinity, etc. 

Voice search won't work, but other features should.

  • Avatar de rpridham
    rpridham
    Chevalier
    28-10-2019

    Ok thank you!

  • Avatar de Marest
    Marest
    Initiate
    12-08-2020

    I have a old Harmony 1100 remote and tried to pair with my new Helix system using Comcast xi6 and it doesn't work. Should I try Arris x16?

  • Avatar de Marest
    Marest
    Initiate
    12-08-2020

    I have an Harmony 1100 and tried to control Helix using comcast xi6 as the videotron technician told me but it doesn't work. should I use Arris xi6?

  • Avatar de Marest
    Marest
    Initiate
    12-08-2020

    is the Arris xi6 the same as comcast xi6 as I tried the comcast xi6 with Harmony 1100 and it doesn't work.