Discussion de forum
danmitch1
07-16-2020Disciple
Channel surfing with Helix A must!
Hello, I know im not the first to complain but It cant hurt to keep this alive! I contacted support at least 4 months ago regarding this issue and still , nothing has been done. How can you s...
- 03-19-2021
Hi rs2021,
This is possible to transfer the account under your name if the owner doesn't keep any services at his new address. In order to do it, the current owner has to contact our customer service by phone at the 1-877-512-0911 to authorize you in his account. Then, you have to contact our customer service to put the account under your name. The fees are $29.95 plus tax.
Thank you!
Hi danmitch1. We suggest one setting that could help out while we wait for a proper filter. Press twice on the GUIDE button of the remote and then, you shall have multiple options to modify the guide. Try "Channels free to me". Thank you!
Im sorry but that is not the solution and I have been doing this already. It is nothing like surfing the channels at all.. You have successfully killed channel surfing without a proper filter OUT of the guide.