Discussion de forum
satkin
19-06-2022Initiate
Videotron Illico
I have used the Illico online TV guide to program and manage my 4 Illico boxes. Now it appears that Videotron has discontinued the service and is trying to force Helix down my throat. Helix is an int...
ManonB
22-06-2022Moderator - Solution Expert
Hi CosmoChick and satkin,
We have migrated our customers to the Helix TV App so that you benefit from a constantly improved and updated application. We are sorry that the remote recording feature is not available anymore, however rest assured that you still have access to it directly on your PVR.
Note that you can check the guide, view your content and use the the new “Download and Go” feature through the Helix TV App.
Thank you for your understanding, have a nice day!
susanjm
08-07-2022Squire
This is extremely unfortunate. My mother cannot see well enough to record her own TV programs so I used to program the for her from my own home (which is an hour away). So now I can't do that and so she does not have access to recorded shows.