Discussion de forum
Helix TV Terminal losing HDMI audio signal
Since the installation a few days ago, it's been working fine. This morning I turn the TV on, there is picture, no sound. I checked if the sound bar is on, it was. I then checked the TV speaker...
This is happening almost every other day. It happened this morning again.
Soundbar is on, connected, no sound.
I changed wires. Hard reset the soundbar. Restarted TV, Helix, and Soundbar.
same results. no sound from soundbar, TV speakers work.
I tried bluetooth on the sound bar from Phone, sound works.
I disconnected the soundbar for 5 minutes. Still no sound.
I disconnect the HDMI cable on Helix, BING... Soundbar connected to TV. Sound started working.
Why is Helix locking down the HDMI ports?
I think that if you click on settings and change your sound to PCM. This should work fine. Good luck and please reply to let me know how it went.
