Forum Discussion

Initiate

07-04-2018

Changing Channels with my TV but don't know my pin number

I am trying to change my channel selection by my TV, but dont know my pin number, do i need one to continue with changing my channels

sacxc
Sultan
07-05-2018
Hello sunshine2
You must contact customer service to reset the PIN.
- Kira
  Super utilisateur
  07-05-2018
  sacxc wrote:
  Hello sunshine2
  You must contact customer service to reset the PIN.
  Or rather technical support.
  - Jean-OlivierD
    Moderator - Solution Expert
    07-05-2018
    Hello,
    
    Kira and SacXC are both right! Both customer service and technical support representatives will be able to assist you in changing the PIN number of your terminals. Don't hesitate to contact us, it will be a pleasure for us to help you!
    
    http://www.videotron.com/residential/contact-us
    
    Thanks for your input and have a great day!
    
    -Jean-Olivier
Anonyme
07-09-2018
sunshine2 wrote:
I am trying to change my channel selection by my TV, but dont know my pin number, do i need one to continue with changing my channels
I believe the default PIN is "0000".