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QueenE
Chevalier
09-04-2019
Résolu

Calls from Quebecor?

I received three calls from Quebecor. I thought that it might be someone trying to sell me a newspaper subscription or, to poll me about the upcoming election so, I did not answer the call and they did not leave a message.

I have now come to realize that this was Videotron calling. may I suggest that if Videotron wants to call a client that they should ensure that the call display reads " Videotron" and that the person or, machine leaves a message on the voice mail. 

If I may also suggest - if you are going to email a client, it would be best to use the name of the account holder instead of "Dear Customer". In the past, I have received false emails that looked to be from Videotron. In this age of phone and internet fraud, phishing and scams, many of us are now very suspicious.

 

 

August 23

 

August 26

 

August 29

1 Réponse

  • Call Videotron at 1-877-380-2611 and report the fraudulent email.  Should a representative wish to see it s/he will give you a forwarding address.  Meanwhile, I suggest that you forward the spam to spam@fightspam.gc.ca.