Discussion de forum
You have reached the $50 Mobile data overage limit. But that does not count....
Good day, I would like to know why my account has been charged with over 45 gigs for the month of September. Then I get a call from Videotron 1 day before the end of my monthly cycle about it. So I'm...
Hi Paul,
I just saw your post and something very similar just happened to me.
I was charged thousands of dollars in mobile data overage even though I never removed the data cap and never received any warning by SMS or email. My service was also suspended.
Could you please let me know how this was resolved in your case?
Did Videotron reduce or cancel the amount?
If you are comfortable, I would really appreciate connecting privately to understand how you handled it.
Thank you.
