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Avatar de Mark_Ward
Mark_Ward
Initiate
01-30-2021

Paying down the device balance

I got a moto g stylus in December 

 and pay $45 a month for 2 plus 2 GB data.  the device balance is $320.  When I was a Rogers customer every month the device balance owing was reduced over the 24 month contract.   My video from invoices don't seem to include any payment to paying down device balance.  how does it get paid off?

 

 

 

 

Balance
device
  • Avatar de Kira
    Kira
    Super utilisateur
    01-31-2021

    gets payed montly for 24 months.

    A portion of your monthly plan is to cover the balance of the phone.

    • Avatar de Mark_Ward
      Mark_Ward
      Initiate
      02-01-2021

      thanks i dont see that on my invoice though, i dont see how much if any amount is going towards the device, also my device balance has never changed on the last two invoices

      • Avatar de Kira
        Kira
        Super utilisateur
        02-03-2021

        You can see the remaining balance on the phone if you go in your user center and chose "change device".

         

  • Avatar de Mark_Ward
    Mark_Ward
    Initiate
    02-03-2021
    I know what balance is, it just never changes, so I fon think I'm paying it off