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Avatar de richardbuffet
09-05-2017

Partner network data connectivity issues

When I roam on to a partner network (usually partner1), i sometimes get a "x" on my signal bar. it works for text and phone calls, but not for data. I have to restart my phone 5-6 times before the "x" goes away and the data works. I have a Nexus 6P and it is fully up to date. What is going on?

  • Avatar de OttawaHeather
    OttawaHeather
    10-23-2018

    I'm replying to my own message - I was just in Las Vegas for vacation and had no issues using my phone in the US for talk, text or data. We think the issue was the signals were just not strong enough when we were on the east coast. Definitely helpful for using Maps when driving, and signals were quite strong - even when going through Death Valley!

  • relatively new subscriber here.   It worked going to Toronto, no problem.  Coming back on the 401, I could make calls but no Internet.  

     

    Called Tech, no help.  Opened a ticket.

     

    I turned off Cellular -> network selection from Automatic and select Prtn 1 no good. Prtn 2, it worked.  

     

    Your milage will vary.

    • Avatar de Anonyme
      Anonyme

      wrapper wrote:

      relatively new subscriber here.   It worked going to Toronto, no problem.  Coming back on the 401, I could make calls but no Internet.  

       

      Called Tech, no help.  Opened a ticket.

       

      I turned off Cellular -> network selection from Automatic and select Prtn 1 no good. Prtn 2, it worked.  

       

      Your milage will vary.


      I went to Toronto end of last week... I have two colleagues that are on Rogers/Fido... even for them, coverage on the 401 is not very good... so it was not better for me with Videotron. 

      The main Canadian roaming partner is Rogers... you phone will stay on Rogers as long as signal is present even when signal is not very powerfull or is Edge only. So this means that until Rogers adds some tower in this region, signal will be problematic.