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Videotronuser3's avatar
Videotronuser3
Initiate
11-08-2022
Solved

Helix fi app

Hello, I had internet problems tonight, so I started messing around with my phone and checking Helix Fi app. Long story short, I paused my cell phone using my Helix Fi app.  Now I cannot use my phon...
  • GabrielD's avatar
    GabrielD
    11-12-2022

    Hello,

     

    We would suggest you to contact our tech support concerning this situation if you didn't already. They will be able to check this with you, you can reach them by phone or chat at the following adress: « http://bit.ly/FB_Contact_Us »

     

    Thanks,

GabrielD's avatar
GabrielD
Moderator - Solution Expert
11-12-2022

Hello,

 

We would suggest you to contact our tech support concerning this situation if you didn't already. They will be able to check this with you, you can reach them by phone or chat at the following adress: « http://bit.ly/FB_Contact_Us »

 

Thanks,