Entre ton numéro de téléphone sur le site d'apple ici : https://selfsolve.apple.com/deregister-imessage/ca/fr et suit les instructions
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Si seulement je savais! Ça me ferait plaisir de partager le truc. 😅
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des tests ont été faits pour trouver la composante en problème entre l'application, l'appareil et le réseau.
Les tests pointaient clairement vers le réseau.
Après 4 appels au soutien technique, la 4e personne, après qu'on lui eu expliqué les tests qui ont été faits et qui éliminaient l'hypothèse de l'appareil et de l'application, a pris le problème au sérieux et a creusé un peu plus.
La source du problème était bien du côté du réseau. Pour une raison qu'on ignore (ou qu'on ne m'a pas dit), la réception des messages en provenance de IPhones avait été bloquée pour le numéro au niveau du réseau de Vidéotron.
Morale de l'histoire: ça vaut parfois la peine d'insister auprès du soutien technique.
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chantalsamsung Si désactiver iMessage pour ton numéro de téléphone ne fonctionne pas, je te conseille de noter quelques exemples de messages qui ne se rendent pas à toi (date, heure, # de tel de l'expéditeur), idéalement envoyés d'un iPhone abonné Vidéotron, puis contacter le soutien technique afin d'investiguer.
.
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