Discussion de forum
Philipvideotron
12-12-2019Initiate
WI-FI on EMG2926 works perfect with iOs but not with Windows as of December 2019
WI-FI on EMG2926 worked perfectly with iOs and Windows since installation, about a year ago. But as of December 2019, wi-fi only works with iOs not with Windows. I did all resets possible and videotr...
Kira
12-14-2019Super utilisateur
Strange, have you tried a network reset on your windows system?
- Philipvideotron12-20-2019Initiate
Yes I tried a Network Reset with no success. What is strange, Wi-fi in Windows works perfectly with a Linksys E2500 router but not with a EMG2926 router. However Wi-fi works perfectly with a EMG2926 router in iOs.
- CedrikS12-22-2019Moderator - Solution Expert
Hi Philipvideotron. Regarding this situation, we strongly suggest you reach us by chat or by phone and our teams will take a look at your router and Windows computer: < http://bit.ly/FB_Contact_Us >. Before reaching us, make sure you have done the following tests:
1- Factory reset of the router
2- Update of your Windows network adapter
3- A test directly in the router with an ethernet cable ( rj-45 )
4- If possible, a test with another Windows desktop or laptop
Thank you!