Discussion de forum
akhan
02-05-2021Initiate
Videotron sent my file to collections. I have never missed a payment/bill in my life!
I received a letter yesterday from a collection’s agency called GCQ that I owe Videotron 129 dollars and haven't made a payment since Nov 2020. This is entirely absurd and unacceptable. Videotron ne...
MaximeD
02-05-2021Moderator - Solution Expert
Hello Akkan,
We apologize for this situation. Since we can't access your account from here, we invite you to contact us in private via Facebook or Twitter and leave us your informations so that our dedicated team can call you back and verify the situation with you.
Thank you!