Discussion de forum
AnitaHQaccount
14-04-2020Initiate
Internet usage on Customer Centre
It is possible to find out how much internet has been used. Internet usage has not been updated on my Customer Centre since before the stay-at-home order. I need to know our usage to know if our plan...
- 17-09-2019
Bonjour à tous!
Soyez rassurés, le RCS n'est pas loin dans nos priorités et le tout avance à l'interne.
Toutefois, nous ne pouvons pas donner plus de détails pour le moment.
Bonne journée!
MikeB
30-09-2020Initiate
Ya, this constant hum is terribly annoying! I had the Gateway replaced because of the noise but the second one is just as loud. When the Videotron technician was here setting up the replacement, I overheard him talking to someone at Videotron about "...another one of these that's really loud…", so it's clearly a common problem. His only suggestion was to move the gateway to another room, which does not work in my case.
So, the Helix gateway is excellent at providing a strong signal throughout my condo but it sounds like a neighbour left their vacuum cleaner on and went on vacation.
I may request another replacement.
- AnitaHQaccount15-04-2020Initiate
Thank you.