Discussion de forum
Overcharged
21-04-2025Initiate
Overcharged internet without notification
Hello, I'd like to share my experience with Videotron internet. First of all, we have been a user of the internet of Videotron since 2016, which has been long enough to be a loyal customer. Over th...
DanielD
21-04-2025Moderator - Solution Expert
Hello,
We would like to verify this situation with you. We can assure you that this is not the experience we want our customers to have. We cannot identify you securly through this communication channel. You can contact us through messenger or by any other mean on the following link :
https://www.videotron.com/en/contact-us
Thank you.