Discussion de forum
Overage data fees credited if you have a power outage due to the ice storm
Many of you took advantage of the lifting of the mobile data limit announced during the ice storm! The initiative will end today, April 16, 2023, at 11:59 p.m. As a reminder: the credit will be appli...
I have power, but internet does not work
We are aware of the situation and our technicians are working hard to get all of our network back online. hopefully it's already resolved for you.
- Bonjour, avez-vous une estimation du temps anticipé pour rétablir l'Internet et le câble?
Bonjour JulieV il est encore difficile de donner une estimation du temps compte tenu qu'il y a plusieurs secteurs en cours de rétablissement pour différentes régions. La meilleure façon d'avoir plus de détails sur votre situation personnelle reste de vous armer de patience et de communiquer avec nos services téléphoniques ou par clavardage.
- Still no service in TMR!!
- Off and on, nothing front page on your site, hard to get updates. Time to look for another provider.
There is multiple internet shortage currently due to the many electrical failures and the damage caused by the ice storm. Our technicians are working really hard to get everything back on track.
Although the situation is far from ideal, we hope to resolve it in a timely manner.
but it will require some patience while this situation resolves.
