Discussion de forum
notastechasb4
03-12-2025Initiate
Looking to move to Helix but want to keep using our own router
Hi! I've seen some similar discussions as this one but that are a bit older. Also, first time posting:) We are looking to move to Helix and we would have one terminal to be used with our TV, which...
Melissa183Kauf
15-12-2025Initiate
Hello!
You can keep your own router with Videotron Helix by putting the Helix gateway in bridge mode, which disables its Wi‑Fi but avoids double NAT issues. Your router will then handle all DHCP and wireless connections, and the Helix TV terminal can connect through your e-zpasswv router either by Ethernet (most stable) or Wi‑Fi. In short, bridge mode + your router = clean setup, and the TV terminal works fine without relying on the gateway’s Wi‑Fi.