Discussion de forum
Internet outage
We noticed that the videotron internet went down at approx. 3:15 a.m. Dec 9, 2021 in Gatineau. This outage impacted the generator we just installed at our house. The generator connects to the interne...
Good morning GaelFowler,
First of all, sorry for the late reply!
Regarding an outage app or even a website to track these outages, it doesn't exist with Videotron yet. Rest assured though, we are taking note of your interest because other customers are also requiring this!
In the meantime, never hesitate to reach our technical support team when there is an outage, they will be able to verify this for you: http://bit.ly/FB_Contact_Us
Have a good day!
Good morning GaelFowler,
First of all, sorry for the late reply!
Regarding an outage app or even a website to track these outages, it doesn't exist with Videotron yet. Rest assured though, we are taking note of your interest because other customers are also requiring this!
In the meantime, never hesitate to reach our technical support team when there is an outage, they will be able to verify this for you: http://bit.ly/FB_Contact_Us
Have a good day!
