Discussion de forum
mccfrank
09-15-2018Initiate
imap access to videotron - annoyances
I am running Linux and Thunderbird as a mail reader. I have several email accounts at videotron, which I access through IMAP. On one of the accounts several times a week it fails to connect and asks...
- 09-17-2018
Hi!
This behavior is actually quite normal. This happens when the currently used password is blocked or blacklisted for security reasons. Performing a full virus scan of relevant devices and then choosing a brand new password (never used before) will get this issue fixed.
Thanks!
JulieL
10-14-2018Moderator - Solution Expert
Hi mccfrank! We are sorry that our previous message got lost. We have sent you a second private message on this forum. Thank you!
- mccfrank10-14-2018Initiate
And how do I access private messages on this forum. The link I got in email just brings me to this forum.
- JulieL10-14-2018Moderator - Solution Expert
Hi! On the forum, when you are logged in, you will see a small enveloppe on the left of your name which is on the very top right corner. Clic on this enveloppe to see your private messages.
Have a great evening!